{"id":15915,"date":"2026-05-25T12:00:57","date_gmt":"2026-05-25T12:00:57","guid":{"rendered":"https:\/\/www.8ration.com\/blogs\/?p=15915"},"modified":"2026-05-25T12:05:56","modified_gmt":"2026-05-25T12:05:56","slug":"web-app-redesign-checklist","status":"publish","type":"post","link":"https:\/\/www.8ration.com\/blogs\/web-app-redesign-checklist\/","title":{"rendered":"Web App Redesign Checklist: 10 Things to Demand from Your Design Agency"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The noob&#8217;s advice is that a lot of web app redesigns fail, not because the designers are bad, but because no one knew what success would be like before the project began. This guide provides you with a practical checklist for your web app redesign so you can ensure that you are demanding the right things from your web app redesign agency before, during, and after the project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s a major project to redesign an online application. It requires time, money and lots of back and forth between your team and the agency that you hire. From feeling dated to poor user experience, to just not converting visitors to customers anymore, a redesign can solve all of these issues if it&#8217;s done right.<\/span><\/p>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"15039\" class=\"elementor elementor-15039\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-525d842 e-con-full e-flex e-con e-parent\" data-id=\"525d842\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83d5b21 elementor-widget elementor-widget-n-accordion\" data-id=\"83d5b21\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1380\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1380\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Key Takeaways: <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M41 288h238c21.4 0 32.1 25.9 17 41L177 448c-9.4 9.4-24.6 9.4-33.9 0L24 329c-15.1-15.1-4.4-41 17-41z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1380\" class=\"elementor-element elementor-element-32b2e80 e-con-full e-flex e-con e-child\" data-id=\"32b2e80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9118172 bullet_points elementor-widget elementor-widget-html\" data-id=\"9118172\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The first step to a successful web app redesign is the discovery process, understanding what is broken, painful, or lacking from the user, business, and performance points before starting the design.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The key to project success is to hire a web app redesign agency with experience in SaaS platforms, dashboards, and complex applications.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Rather than taking decisions based on visual trends or assumptions, each redesign decision should be informed by user research, wireframes, prototypes, and UX strategy.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In today&#8217;s website redesign services, mobile responsiveness, accessibility, performance optimization, and Core Web Vitals are no longer nice-to-haves but rather must-haves.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The benefits of having a smooth developer handoff process with design systems, documentation, and continued collaboration on the project mean that developer implementation issues are minimized after design approval and are not a cost factor.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Top web app redesign companies offer post-launch support, iteration planning, and communication, ensuring the redesign keeps producing results post-deployment.<\/span><\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Key Takeaways:\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The first step to a successful web app redesign is the discovery process, understanding what is broken, painful, or lacking from the user, business, and performance points before starting the design.\\nThe key to project success is to hire a web app redesign agency with experience in SaaS platforms, dashboards, and complex applications.\\nRather than taking decisions based on visual trends or assumptions, each redesign decision should be informed by user research, wireframes, prototypes, and UX strategy.\\nIn today&#8217;s website redesign services, mobile responsiveness, accessibility, performance optimization, and Core Web Vitals are no longer nice-to-haves but rather must-haves.\\nThe benefits of having a smooth developer handoff process with design systems, documentation, and continued collaboration on the project mean that developer implementation issues are minimized after design approval and are not a cost factor.\\nTop web app redesign companies offer post-launch support, iteration planning, and communication, ensuring the redesign keeps producing results post-deployment.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<p><span style=\"font-weight: 400;\">The problem is, not all design agencies are capable of undertaking a complete web application redesign. Some are skilled at making things look pretty. Others know the technical part. For a small number, it is difficult to do both well. So, how to know who to trust? <\/span><span style=\"font-weight: 400;\">You ask good questions, and you&#8217;re using a good web app redesign checklist. <\/span><span style=\"font-weight: 400;\">We help you understand 10 things you can&#8217;t afford to compromise on when hiring a web app redesign agency. Imagine this as your buyer&#8217;s guide and quality filter all in one package.<\/span><\/p>\n<h2><b>1. A Clear Discovery Process Before Any Design Begins<\/b><\/h2>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-15927 size-full\" src=\"https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-Clear-Discovery-Process-Before-Any-Design-Begins.webp\" alt=\"A Clear Discovery Process Before Any Design Begins\" width=\"1050\" height=\"420\" srcset=\"https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-Clear-Discovery-Process-Before-Any-Design-Begins.webp 1050w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-Clear-Discovery-Process-Before-Any-Design-Begins-300x120.webp 300w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-Clear-Discovery-Process-Before-Any-Design-Begins-1024x410.webp 1024w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-Clear-Discovery-Process-Before-Any-Design-Begins-768x307.webp 768w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">No good agency will rush into Figma or Sketch upon signing the contract. They will have to learn about your business first. This is the discovery stage, and it&#8217;s here where the hard work starts. <\/span><span style=\"font-weight: 400;\">In discovery, the agency should ask the following questions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Who will be using your product, and what issues do they have?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is currently wrong or not working with your Web app?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What do you hope to accomplish with the redesign of your business?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Who are your competitors, and how do they &#8220;play&#8221; them?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How will you know when you have succeeded in this project?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If it&#8217;s not done, or done in a hurry, then it&#8217;s a red flag. Rarely is a redesign done without considering your users. <\/span><span style=\"font-weight: 400;\">What to say: Can you explain how you got this information? When they respond with a general answer or simply say that they&#8217;ll go directly to mockups, keep searching.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The global web design market is projected to grow from $61.23 billion in 2025 to <\/span><a href=\"https:\/\/www.mordorintelligence.com\/industry-reports\/web-design-market?\"><span style=\"font-weight: 400;\">$92.06 billion by 2030<\/span><\/a><span style=\"font-weight: 400;\">, expanding at a CAGR of 8.5% as businesses continue investing in redesigns, UX modernization, and mobile-first experiences.\u00a0<\/span><\/p>\n<h2><b>2. Proof of Experience with Web Application Redesign Services<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Changing the appearance of a marketing website is not the same as changing a web application. User flows, dashboards, data tables, form logic, permissions and dozens of other moving parts of Web apps are not present in a simple website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When checking out a web app redesign firm, request case studies that include cases regarding <a href=\"https:\/\/www.8ration.com\/services\/web-app-development\/\">web applications<\/a>, not brochure sites or e-commerce businesses.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have they reimagined their SaaS applications, internal tools, or customer portals?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are they able to demonstrate pre and post examples that have actual results?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are your case studies backed up with numbers such as fewer churn rates, quicker load times, or higher rates of task completion?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have they previously used apps that are similar to yours?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Be not deceived by their pretty looks. Search for any evidence that the redesign really addressed a legitimate problem for a legitimate business.<\/span><\/p>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"14783\" class=\"elementor elementor-14783\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-09a4ac2 e-con-full e-flex e-con e-parent\" data-id=\"09a4ac2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f0d772 elementor-widget elementor-widget-heading\" data-id=\"6f0d772\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Demand Clear Design Strategy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f6fb42 elementor-widget elementor-widget-text-editor\" data-id=\"9f6fb42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe align every screen with business goals and user outcomes, not guesswork or trends. Strong strategy ensures your product moves in the right direction from day one.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8414934 elementor-widget elementor-widget-button\" data-id=\"8414934\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.8ration.com\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-telegram-plane\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M446.7 98.6l-67.6 318.8c-5.1 22.5-18.4 28.1-37.3 17.5l-103-75.9-49.7 47.8c-5.5 5.5-10.1 10.1-20.7 10.1l7.4-104.9 190.9-172.5c8.3-7.4-1.8-11.5-12.9-4.1L117.8 284 16.2 252.2c-22.1-6.9-22.5-22.1 4.6-32.7L418.2 66.4c18.4-6.9 34.5 4.1 28.5 32.2z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discuss Your Project<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<h2><b>3. A User Research Plan: Not Just Gut Feelings<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15928 size-full\" src=\"https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-User-Research-Plan-Not-Just-Gut-Feelings.webp\" alt=\"A User Research Plan Not Just Gut Feelings\" width=\"1050\" height=\"420\" srcset=\"https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-User-Research-Plan-Not-Just-Gut-Feelings.webp 1050w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-User-Research-Plan-Not-Just-Gut-Feelings-300x120.webp 300w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-User-Research-Plan-Not-Just-Gut-Feelings-1024x410.webp 1024w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/A-User-Research-Plan-Not-Just-Gut-Feelings-768x307.webp 768w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Not allowing a design agency to make assumptions is one of the biggest errors made by companies during the hiring process. A good design is based on real data of real users.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inquire with the agency about how they will know what your users are. At least some of the following should be standard for good web application redesign services:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User interviews, talking directly to users of your app<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Surveys are used to gather structured feedback on a large scale.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This will involve analytics review, examining heat maps, session recordings, and drop-off points.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability testing, observing users attempt to accomplish tasks in your application<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Competitor analysis is the process of finding out what is effective (or ineffective) in your industry.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A reputable agency will provide the research findings to you before design. This is because it&#8217;s not decision-making based on guesses at all but on evidence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What to inquire: &#8220;How are you going to find out about our users before you design anything? Don&#8217;t accept feedback from their team if they claim they will only take it from yours.<\/span><\/p>\n<h2><b>4. A Defined UX Strategy (Not Just Pretty Screens)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">UX is an acronym for User Experience. It&#8217;s not a matter of colour or font \u2013 it&#8217;s a matter of making it easy (or difficult) for a person to get things done in your application. The strength of the UX strategy is the fact that the agency has considered the flow of users through your application, where they are beginning to become frustrated, and how the redesign will address these pain points.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you&#8217;re creating your web app redesign checklist, you should look out for the following to ensure that your agency delivers:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User flow maps that display users&#8217; journeys within your application<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information architecture is a logical arrangement of the content and features of your app<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wireframes are basic sketches that display layout prior to full design<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prototypes mockups that are clickable and can be tested before anything is built<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The app should be usable by all, particularly when it comes to accessibility features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accessibility features, ensuring the app is usable for all<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Be careful if an agency submits you with colored, glossy screens that it hasn&#8217;t first gone through this process. Don&#8217;t have pretty screens that bewilder users.<\/span><\/p>\n<h2><b>5. Transparent Communication and Regular Check-Ins<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">One of the biggest gripes people have against design agencies is that they are silent for weeks and then come up with something completely different. You should never feel out of the loop when it comes to your own project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Prior to signing up, clarify the methods the agency will use to communicate with you:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What will the frequency of the check-ins and meetings be?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What are the tools they will use for project management (Notion, Jira, Asana, etc.)?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How fast do they reply to messages (hours or days)?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Will you have a project manager\/point of contact?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What happens if someone requests a revision? How is it processed and how is it tracked?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Good agencies make communication an integral part of their service. If they don&#8217;t know this, then you can expect an unpleasant experience in the future.<\/span><\/p>\n<h2><b>6. Open and Frequent Communication and Check-Ins<\/b><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15929 size-full\" src=\"https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/Open-and-Frequent-Communication-and-Check-Ins.webp\" alt=\"Open and Frequent Communication and Check-Ins\" width=\"1050\" height=\"420\" srcset=\"https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/Open-and-Frequent-Communication-and-Check-Ins.webp 1050w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/Open-and-Frequent-Communication-and-Check-Ins-300x120.webp 300w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/Open-and-Frequent-Communication-and-Check-Ins-1024x410.webp 1024w, https:\/\/www.8ration.com\/blogs\/wp-content\/uploads\/2026\/05\/Open-and-Frequent-Communication-and-Check-Ins-768x307.webp 768w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">One of the most common gripes of anyone working with a design firm is that they will be silent for months and then show up with something totally different. It&#8217;s important that you never feel like you&#8217;re missing out on what&#8217;s going on in your own project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before signing anything, make sure you understand how the agency will correspond with you:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How many times will you be getting in touch?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What project management tools will they be using? (Notion, Jira, Asana, etc.)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How soon do they reply to messages? Hours or days?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do you have an assigned project manager(s) or point of contact(s)?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How do you manage and monitor revision requests?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Good agencies consider communication an integral component of the service. If they&#8217;re not specific about this, you can look forward to an unpleasant experience in the future.<\/span><\/p>\n<h2><b>6. A Development Team&#8217;s Solid Handoff Process<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The design is just half the work. Your developers need to create what your agency designed, at some point. When a handoff occurs and it&#8217;s not done well, it leads to confusion, additional work, and misaligned results.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inquire from the agency how they pass along their designs:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are they using tools such as Figma in developer mode?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Will they supply design tokens, that is, a consistent set of colors, fonts, and spacing?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do they create a component library or design system?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Will there be a designer to answer developers&#8217; questions in the build process?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do they provide documentation of their design process, making decisions that help developers know the &#8220;why&#8221;?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If your developer has to make an educated guess on what the hover state should resemble or what it should do on the mobile screen, then the handoff wasn&#8217;t complete. Don&#8217;t accept that.<\/span><\/p>\n<p><b>The UX design market is expected to grow from $11.4 billion in 2025 to <\/b><a href=\"https:\/\/www.marketresearch.co.jp\/insights\/ux-design-market-mordor\/?\"><b>$22.6 billion by 2030<\/b><\/a><b>, showing a CAGR of 14.67%, as companies prioritize customer experience and conversion-focused redesign strategies.\u00a0<\/b><\/p>\n<h2><b>7. Mobile and Responsive Design as a Standard: Not an Add-On<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If your web app doesn&#8217;t look great on mobile devices, there&#8217;s no excuse. However, there are still some agencies that view mobile design as an add-on or that charge extra for mobile.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any web app redesign agency should design for the different sizes of screen from the beginning. The term &#8220;responsive design&#8221; is used. What To Note:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The design of mobile screens is not done as a last-minute adaptation at the end, but rather created in parallel with the design of a desktop.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The agency doesn&#8217;t test in browser previews, but in real devices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Touch interactions (tapping, swiping) are considered in the design<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It&#8217;s part of the discussion when performance on slower mobile connections is brought up<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The question you should ask: Can you demonstrate me one of your previous web app designs on a mobile? If they have difficulties answering this then it is a red flag.<\/span><\/p>\n<h2><b>8. Performance &amp; Speed: A Part of Design Conversation<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It can negatively affect your business if it looks great, but doesn&#8217;t load quickly. Numerous studies have found that users abandon apps and sites that take longer than several seconds to load. It&#8217;s not only a developer issue, it begins with design decisions. <\/span><span style=\"font-weight: 400;\">Inquire about their agency&#8217;s approach to performance:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Don&#8217;t they avoid images and animation that are too large or too animated?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do they know about Core Web Vitals Google&#8217;s guidelines for assessing page experience?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is there any speed testing on prototype builds before finalizing designs?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do they approach design from a perspective of both being accessible and performing well?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A design company that views &#8220;how it looks&#8221; as distinct from &#8220;how it performs&#8221; is half blind. There is a symbiotic relationship between the two, and neither is insignificant in a successful web app redesign.<\/span><\/p>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"15275\" class=\"elementor elementor-15275\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-88c286b e-con-full e-flex e-con e-parent\" data-id=\"88c286b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a22a2f8 elementor-widget elementor-widget-heading\" data-id=\"a22a2f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Transform Your Web App Experience<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-086527d elementor-widget elementor-widget-text-editor\" data-id=\"086527d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe map user journeys that make your app intuitive and easy to use. Every flow is structured to improve engagement and retention.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cfa9e9 elementor-widget elementor-widget-button\" data-id=\"2cfa9e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.8ration.com\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-telegram-plane\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M446.7 98.6l-67.6 318.8c-5.1 22.5-18.4 28.1-37.3 17.5l-103-75.9-49.7 47.8c-5.5 5.5-10.1 10.1-20.7 10.1l7.4-104.9 190.9-172.5c8.3-7.4-1.8-11.5-12.9-4.1L117.8 284 16.2 252.2c-22.1-6.9-22.5-22.1 4.6-32.7L418.2 66.4c18.4-6.9 34.5 4.1 28.5 32.2z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to Our Team<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<h2><b>9. Post-Launch Support and Iteration Planning<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When your revamped app is available to users, it&#8217;s not the end of the project, it&#8217;s the start! The new design will be tested by real users and will bring out aspects which no planning has taken into account. Inappropriate buttons. Confusing labels. A flow which is in theory but not in practice. <\/span><span style=\"font-weight: 400;\">A good web app redesign agency should be able to provide you with:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A specific window of support after launch (typically 30-90 days)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Post-launch Bug-fixing \u2013 for design related issues<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A plan of how feedback from users will be collected after the new design is launched.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appetite to repeat with real usage data. Desire to repeat in light of real usage data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Detailed documentation for your internal staff to tweak things as they please.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Don&#8217;t hire an agency if they&#8217;re only interested in sending you files after the job is finished. For the best agencies, launch is just the beginning, not the end.<\/span><\/p>\n<h2><b>10. A Realistic Timeline and Honest Pricing Structure<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This one may seem simple, but many clients get caught up in this. To secure the contract, some agencies offer quick turnaround but end up with work that is late and substandard or of poor quality. Others provide non-specific pricing which escalates when the work is finished.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some expectations to make in advance:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An in-depth timeline and milestones and delivery dates for the project<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Details of the costs covered (and not covered) by the price<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A clear understanding of revision processes, how many rounds in revision?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What will occur if scope changes?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment based on the milestones, not any random day<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A good agency will let you know if it&#8217;s too difficult or out of the timeframe you&#8217;re interested in. That&#8217;s a quality not a defect. If an agency complies with your wants without resistance, they are likely saying what you want to hear.<\/span><\/p>\n<h2><b>What to Ask a Design Agency: The Quick-Reference Questions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you are meeting with a potential agency that you would like to have a general checklist to work with, here are the most significant questions to put on the table:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How do you find out before you begin designing?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do you have 2-3 examples of measurable results for the redesign of web apps?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What are your user research methods, and how do you do it?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Will you be providing wireframes and prototypes before final visual design?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What are the effective ways of communicating and providing updates on the project during the process?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do you have a developer handoff process, such as a design system?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What are your thoughts on mobile and responsive design?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do you consider performance and page speed in the design phase?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What are the types of post-launch support you provide?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be able to explain price and timeline milestone by milestone?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The following are some of the quick-reference questions you should ask a design agency. <\/span><span style=\"font-weight: 400;\">When you&#8217;re interviewing an agency, and you want to have some fast questions to ask, here are the most critical ones to add to your list:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What goes on in your discovery process before you start to design?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do you have 2-3 case studies of a web application redesign with quantifiable outcomes?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is your process for doing user research and how?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Will we be using wireframes and\/or prototypes in advance of final visual design?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How do you keep in touch and share project progress during?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do you have a developer handoff process, including the creation of a design system?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is your experience with designing for mobile and responsive?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is performance &amp; page speed considered when designing?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What type of support will be provided after the launch?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are you able to explain the pricing and the time milestones by milestones?<\/span><\/li>\n<\/ul>\n<p><strong>Read More: <a href=\"https:\/\/www.8ration.com\/blogs\/how-to-build-a-web-app\/\">How to Build a Web App From Scratch: A Step-by-Step Guide for 2026<\/a><\/strong><\/p>\n<h2><b>Common Mistakes Companies Make When Hiring a Web App Redesign Agency<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It&#8217;s often easy to fall into the same traps even when you have a fantastic checklist.<\/span><\/p>\n<h3><b>Making a selection according to the cost<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The lowest-priced agency is not always the most cost-effective. It&#8217;s so much more expensive to fix a poorly done redesign than to get it right the first time. Think value, what do you get for the money, and is there a track record?<\/span><\/p>\n<h3><b>Not involving your users early enough<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Your users are your most important voice in a redesign project. There are far too many firms that decide on a new design in their boardroom, and then they are baffled that the design is not being used. Get user research as early as possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Working in isolation with the agency. It is best to redesign in a team effort. The knowledge of your inner team is the business context. The agency provides design skills. Both sides need to remain committed throughout, not only at the beginning and end.<\/span><\/p>\n<h3><b>Avoiding the prototyping stage<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Prototypes help you test ideas quickly before it is constructed. If you don&#8217;t do this, you will only find the problems after the development, and they are costly and hard to solve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Skipping the handoff and post launch stage. If the design is beautiful and the developers don&#8217;t implement it or if the launch has no feedback loop, the entire investment is wasted. Ensure that both phases are well defined in your contract.<\/span><\/p>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"15281\" class=\"elementor elementor-15281\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-69995d7 e-con-full e-flex e-con e-parent\" data-id=\"69995d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7b8d4 elementor-widget elementor-widget-heading\" data-id=\"1c7b8d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Redesign Smarter, Scale Faster Today<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3976fa6 elementor-widget elementor-widget-text-editor\" data-id=\"3976fa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe help you shape a modern, user-friendly interface for your web application. Get expert guidance on layout, structure, and usability.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3e312d elementor-widget elementor-widget-button\" data-id=\"c3e312d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.8ration.com\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-telegram-plane\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M446.7 98.6l-67.6 318.8c-5.1 22.5-18.4 28.1-37.3 17.5l-103-75.9-49.7 47.8c-5.5 5.5-10.1 10.1-20.7 10.1l7.4-104.9 190.9-172.5c8.3-7.4-1.8-11.5-12.9-4.1L117.8 284 16.2 252.2c-22.1-6.9-22.5-22.1 4.6-32.7L418.2 66.4c18.4-6.9 34.5 4.1 28.5 32.2z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a Free Consultation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<h2><b>Your Web App Redesign Checklist at a Glance<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the discovery process is completed before design.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experience with redesigning web applications<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A user research plan, interviews, analytics, and usability tests.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear UX strategy and journey maps, wireframing and prototyping<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open and frequent communication, including check-ins.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Excellent developer handoff process, using design systems.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the start, it&#8217;s mobile-friendly and responsive. It&#8217;s mobile and responsive from the start.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The design process was created taking into account performance and speed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Post-launch support and iterations planning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accurate time estimate and actual itemized fees<\/span><\/li>\n<\/ul>\n<p><strong>Read More: <a href=\"https:\/\/www.8ration.com\/blogs\/how-to-hire-a-software-development-team\/\">How to Hire a Software Development Team: A Step-by-Step Guide<\/a><\/strong><\/p>\n<h2><b>Final Thoughts<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">One of the most crucial decisions you will <a href=\"https:\/\/www.8ration.com\/services\/product-development\/\">make for your product<\/a> is to hire the right web app redesign agency. Choosing the wrong partner can easily cost you months, thousands of dollars, and a design that won&#8217;t solve your problems.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the right web app redesign checklist, however, you can go into any meeting with an agency without any fear. You will know the questions to ask, the red flags you will have to look out for, and the good answers you will hear.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agencies that you hire will be glad you asked these questions. They&#8217;ll be able to state their answers clearly and confidently. The ones who make mistakes or take offense? That&#8217;s all you need to know.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Use this checklist as your filter. These are the 10 things you need to ask from all agencies you speak to. Once you locate one who ticks all the boxes, that&#8217;s your partner.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The noob&#8217;s advice is that a lot of web app redesigns fail, not because the designers are bad, but because no one knew what&#8230;<\/p>\n","protected":false},"author":15,"featured_media":15930,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[26,180,194],"tags":[],"class_list":["post-15915","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-design","category-software-development","category-web-app-development"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Web App Redesign Checklist: 10 Demands from Design Agencies<\/title>\n<meta name=\"description\" content=\"Planning a web app redesign? 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